Shipping Policy
Alloy Express Wheel LLC (Trade Name: Alloy Express Wheel)
This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from our website.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday) after payment is successfully received.
Order Cut-Off Time: 11 : 00 am for same day delivery.
Orders placed before 5:00 PM (EST) will begin processing the same business day. Orders placed after this time will be processed on the next business day.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly extended.
2. Shipping Method & Delivery Time
We ship orders using:
FedEx Ground®️
FedEx Home Delivery®️
Estimated Delivery Time:
5–8 business days (Monday–Friday) after dispatch
Delivery times are estimates and may vary depending on location and carrier conditions.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
All applicable shipping charges will be displayed before completing your purchase.
4. Order Tracking
Once your order is shipped, a confirmation email with a tracking number will be sent to you within 24 hours.
You can use this tracking number to monitor your shipment status.
5. Shipping Coverage
We currently ship within the United States and selected international locations. Delivery availability may vary depending on your region.
6. International Shipping & Customs
For international orders, customs duties, taxes, or import fees may apply.
These charges are the responsibility of the customer and are determined by the destination country.
7. Incorrect Address
Please ensure your shipping address is accurate at checkout.
We are not responsible for delays or lost shipments due to incorrect or incomplete addresses. Additional shipping charges may apply for re-delivery.
8. Delays & Lost Shipments
While we aim to deliver within the estimated timeframe, Alloy Express Wheel LLC is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
If your order is significantly delayed or lost, please contact us for assistance.
9. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
We will review the issue and provide an appropriate resolution.
10. Estimated cut off shipping time for same day delivery 11:am
11. Contact Information
For any shipping-related inquiries, please contact us:
Business Name: Alloy Express Wheel LLC
Trade Name: Alloy Express Wheel
Phone: +1 510 447 0916
Customer Support: 7AM – 5PM (Monday–Friday)
Email: admin@alloyexpresswheel.com
625 S WAVERLY RD SUITE A LANSING, MI 48917, USA